Frequently Asked Questions


Q. What is YourOnlineFeedback.com?
A. YourOnlineFeedback.com lets businesses easily allow clients and customers to submit reviews and testimonials across popular local search engines.

Q. Okay, so how does it work?
A. With a free YourOnlineFeedback.com account, all your local directory business profiles are grouped together in one page, providing a central location for feedback. From that page, your customers or clients can add testimonials and reviews to your profiles.

Q. What local directories does YourOnlineFeedback.com support?
A. We currently cover the top local review sites, including Citysearch, Insiderpages, Local.com, MerchantCircle, MSN City Guides, MojoPages, Yahoo Local and Yelp.

Q. What if I don't have accounts with these sites?
A. Don't worry. We'll point you in right direction(s) from our signup page.

Q. Will a customer need to create accounts with the review sites to leave feedback on them?
A. Some do, some don't. The customer can pick and choose which site(s) to leave feedback with.

Q. Sounds good. Does YourOnlineFeedback.com allow me any control over my reviews or testimonials?
A. No. Reviews are posted on other websites. This site simply links out to those feedback pages. We do not control your reviews in any way.

Q. How do reviews help in search engine optimization?
A. Google can pull reviews from other web sites and takes business reviews into account when deciding where to rank sites for local searches. Positive reviews also help make your business more attractive to potential customers who find your listings online.

Q: How will people find my feedback page?
A. It is up to you to solicit feedback. We provide HTML and text feedback links to your feedback page. Add these feedback links to your client correspondence, receipt pages, or even offline materials.

Q. What businesses can create accounts for YourOnlineFeedback.com?
A. Any site, except those that:
(i) violate or potentially violate any right of any third parties, including copyrights, patents, trademarks, trade secrets, or other proprietary rights;
(ii) constitute or potentially constitute violations, including false advertisement, unfair competition, defamation, invasion of privacy, invasion of rights, and discrimination;
(iii) cause or potentially cause any dispute or legal action/proceeding;
(iv) contain or potentially contain any material that is unlawful, harmful, fraudulent, libelous, slanderous, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, pornographic, or otherwise offensive;
(v) contain or potentially contain any material that is racially, ethnically, disputatiously, argumentatively, or ethically objectionable;
(vi) contain any other material that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable law (including export control laws); or
(vii) spam websites or spam blogs (splogs).

See our Terms of Use for details.

Q: Is this service really free?
A. Yes. We only require a valid email address in order to create an account.

Q. What about privacy issues?
A. We do not share your information with any other party. Period. See our TOU for details.

Q. I have an idea to improve the service/there's a feature I'd like to see.
A. Let us know! If the idea is good, we'll probably add it to the service.

Q. Where can I sign up for an account?
A. You can Sign up here!

2009 DaleyPWS